Privacy policy
At Unotech Engineering, your privacy is of utmost importance to us. We are committed to complying with Indian, EU, and US privacy laws to ensure your personal information is collected, used, and stored responsibly. This Privacy Policy outlines how we handle your data in compliance with regulations such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Information Technology (IT) Act, 2000.
1. Information We Collect
We may collect the following types of personal and business information:
- Personal Identifiable Information (PII): Names, contact details, email addresses, phone numbers, and other identifiers.
- Payment Information: Billing details and payment preferences.
- Technical Information: IP addresses, browser types, and device information.
- Business Data: Company names, job titles, and transaction details.
We collect this information through website interactions, order forms, and customer communications.
2. How We Use Your Information
We use the data collected for the following purposes:
- Service Fulfillment: To process orders, deliver products, and provide requested services.
- Customer Communication: To send updates, offers, and important notices.
- Improvement: To analyze customer feedback and enhance our products and services.
- Legal Compliance: To meet legal obligations and comply with regulatory requirements.
3. Legal Basis for Processing Data (Applicable for EU Residents)
Under the GDPR, we process your data based on:
- Consent: When you agree to receive marketing communications or share information.
- Contractual Obligations: To fulfill orders and provide services.
- Legitimate Interests: For improving customer experiences and service delivery.
4. Data Security
We implement strict measures to protect your data from unauthorized access, misuse, or loss. These include:
- Encryption: Secure storage and transfer of sensitive data.
- Access Control: Restricted access to personal information.
- Compliance: Adherence to global security standards, including ISO 9001:2015 and IATF 16949.
5. Sharing Information
We do not sell or trade your personal information. We may share your data with:
- Trusted Third-Party Partners: For shipping, payment processing, or service improvement.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
All third-party partners are bound by strict confidentiality agreements and comply with relevant data protection regulations.
6. Your Rights
We respect your rights regarding your personal data and provide the following options:
- Access and Portability: Request a copy of your personal data.
- Rectification: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@unotechengineering.com.
7. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or compliance with regulations. Any updates will be communicated on our website. Continued use of our services indicates acceptance of the updated Privacy Policy.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out to us:
- Email: info@unotechengineering.com
- Phone: +91 11 2331 2221
- Address: Flat No. 206, No. 1 Pratap Building, Connaught Place, Delhi, 110001, India
We are committed to protecting your privacy and ensuring your data is handled responsibly.
